COLI SHIPPING & TRANSPORT DO BRASIL LTDA is committed to complying with the laws that protect the privacy of customer and general public data. This page is designed to provide you with information about how we are following data protection regulations, what information we collect while you are browsing our communication channels, and how this information is collected, used and protected by us, in accordance with Law no. 13,709/2018 (General Data Protection Law – “LGPD”). The use of our products and services, as well as our platforms, and other means of interaction available, is subject to acceptance of this Privacy Policy, including with regard to our employees.
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Source of Personal Data
COLI SHIPPING & TRANSPORT DO BRASIL LTDA will have access to personal data in the following situations:
Through interaction with a customer: When the Customer provides and inputs personal data necessary for the provision of services and use of products provided by COLI SHIPPING & TRANSPORT DO BRASIL LTDA
Interaction with its employees: When its employees and collaborators of any nature use its systems and platforms to comply with the duties and obligations arising from the contractual relationship they have.
2. Types of personal data and sensitive personal data collected
Without prejudice to the data commonly collected and processed by its employees for the purposes of the legal relationship they have, COLI SHIPPING & TRANSPORT DO BRASIL LTDA may still collect the following personal data:
Names and contact data, such as first and last name, email address, postal address, telephone number and other similar types of contact data, such as bank details;
Device information, such as information about your device such as IP address, location or provider;
Usage information and browsing history, such as information about how the User navigates within our services, their browsing history and which elements of COLI SHIPPING & TRANSPORT DO BRASIL LTDA services are most used;
Sensitive personal data that may be collected by COLI SHIPPING & TRANSPORT DO BRASIL LTDA will have its purpose informed separately to the User, who must consent for COLI SHIPPING & TRANSPORT DO BRASIL LTDA to use them in a specific manner, and in case of disagreement the data will be automatically deleted from the databases of COLI SHIPPING & TRANSPORT DO BRASIL LTDA
COLI SHIPPING & TRANSPORT DO BRASIL LTDA does not collect data from minors, except with the authorization of parents or guardians, if collected without authorization, as soon as COLI SHIPPING & TRANSPORT DO BRASIL LTDA becomes aware of it, it will immediately delete the collected data, in accordance with the rules of the Terms of Use and this Privacy Policy.
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Use of personal data collected
When collected, COLI SHIPPING & TRANSPORT DO BRASIL LTDA will use personal data to:
Provide and improve contracted services;
Comply with a legal or regulatory obligation;
Manage the relationship with Users;
Configure and manage User accounts;
Provide technical assistance, support and training to the User;
Contact Users;
Internal research and development purposes and to improve, test and perfect the features and functions of COLI SHIPPING & TRANSPORT DO BRASIL LTDA services;
Provides Users with marketing, advertising, advertising, including from Partner companies of COLI SHIPPING & TRANSPORT DO BRASIL LTDA, as permitted by law;
Comply with internal and external audit requirements, including information security obligations of COLI SHIPPING & TRANSPORT DO BRASIL LTDA;
Send messages by email to: a) confirm or cancel requests through the use of the platform; b) communicate future changes that this policy may undergo; and c) disclose updates, changes, additions of new data sources and improvements to the platform.
To exercise the rights of COLI SHIPPING & TRANSPORT DO BRASIL LTDA, including, but not limited to, the privacy, security, networks, systems and properties of COLI SHIPPING & TRANSPORT DO BRASIL LTDA and/or third parties;
Comply with requests from courts, police authorities, regulatory bodies and other public institutions and government authorities, including, but not limited to, any rules in force outside the user's country of residence;
The exercise of the rights of COLI SHIPPING & TRANSPORT DO BRASIL LTDA and to defend itself against any legal actions, as well as for compliance with any legislation or regulation applicable to COLI SHIPPING & TRANSPORT DO BRASIL LTDA or third parties with whom we work, as well as for the exercise of good compliance with contracts signed between COLI SHIPPING & TRANSPORT DO BRASIL LTDA and its users;
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Sharing of personal data with third parties
The User accepts and agrees that COLI SHIPPING & TRANSPORT DO BRASIL LTDA shares his personal data with the following recipient categories:
Companies that provide access or are responsible for the registration on which the user is dependent;
Partner companies, such as third-party service providers and other companies that assist us in offering our services or that can take action on our behalf, protecting our rights, users, systems and services;
Third parties to which COLI SHIPPING & TRANSPORT DO BRASIL LTDA owes satisfaction or is authorized to disclose information by law (Example: government agencies, regulatory agencies, judiciary and other public authorities);
Third parties in order to participate in the sale, merger, acquisition, restructuring, joint venture, assignment, transfer of part or all of the business of COLI SHIPPING & TRANSPORT DO BRASIL LTDA, in which case the User's data will be considered an asset and transferred in an eventual negotiation ;
Third parties who need the data to protect the rights of COLI SHIPPING & TRANSPORT DO BRASIL LTDA;
Any natural or legal person for whom the User requests the portability of their data.
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International transfer of personal data
COLI SHIPPING & TRANSPORT DO BRASIL LTDA does not intend to carry out the transfer of any personal data of the User captured outside Brazil, being certain that if the hypotheses listed below are not, the Users will be previously informed by e-mail, at the time of which the user may or may not accept the transfer, and in case of disagreement, he may have his access rights prevented by COLI SHIPPING & TRANSPORT DO BRASIL LTDA.
The international transfer of data described in the General Data Protection Law (LGPD) lacks the designation of guidelines to be established by the National Authority for the Protection of Personal Data (ANPD), whereas, when defined, COLI SHIPPING & TRANSPORT DO BRASIL LTDA will undertake to comply with them in their entirety.
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Protection of personal data
COLI SHIPPING & TRANSPORT DO BRASIL LTDA uses appropriate technologies and procedures to protect any personal data collected (including administrative, technical and physical protections) according to the level of risk and the service provided, having a legally responsible team to deal with the management data insurance in line with legal provisions, regulatory requirements, technology changes, among other relevant factors that may influence the way to protect personal data.
COLI SHIPPING & TRANSPORT DO BRASIL LTDA employs all reasonable market efforts to ensure the security of its systems and the data collected, using highly qualified and reputable Internet providers and database and storage servers, in addition to security certificates ( SSL) and software to protect against unauthorized access to systems, as well as standard methods for encrypting and anonymizing collected data.
This Policy represents COLI SHIPPING & TRANSPORT DO BRASIL LTDA's efforts to safeguard User information. However, due to the very nature of the Internet, it is not possible to guarantee that malicious third parties will not succeed in improperly accessing the stored information, which is why, in the event that this occurs, COLI SHIPPING & TRANSPORT DO BRASIL LTDA will be responsible within the limits provided for in law.
COLI SHIPPING & TRANSPORT DO BRASIL LTDA, within a reasonable period to be defined by the National Data Protection Authority (“ANPD”), shall notify the ANPD and the affected User of the occurrence of a security incident that may entail risk or relevant damage to the User affected, mentioning at least:
a description of the nature of the affected personal data;
information on the holders involved;
indication of the technical and security measures used to protect data, observing commercial and industrial secrets;
the risks related to the incident;
the reasons for the delay, in case the communication was not immediate; It is
the measures that have been or will be adopted to reverse or mitigate the effects of the loss.
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Data processing and liability of COLI SHIPPING & TRANSPORT DO BRASIL LTDA
COLI SHIPPING & TRANSPORT DO BRASIL LTDA will be responsible for the treatment as follows:
When dealing with personal data provided directly by its Customers, COLI SHIPPING & TRANSPORT DO BRASIL LTDA will be the Operator, and will act without interference in the form of treatment indicated by the Controller, but under the terms of the LGPD;
COLI SHIPPING & TRANSPORT DO BRASIL LTDA will be the Controller of the Personal Data of its employees, treating them based on the Execution of Contracts, Compliance with legal or regulatory obligations, and also, in specific and determined situations, on Consent.
COLI SHIPPING & TRANSPORT DO BRASIL LTDA may adopt different legal bases for different processing of personal data.
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Period of processing of personal data
COLI SHIPPING & TRANSPORT DO BRASIL LTDA calculates the retention period of personal data according to the following criteria:
Period necessary to fulfill the purpose of the collection;
The moment the Client/User stops using the services of COLI SHIPPING & TRANSPORT DO BRASIL LTDA;
The moment when consent is revoked or request for deletion of personal data by the Holder;
The time required to demonstrate compliance with the duties and obligations of COLI SHIPPING & TRANSPORT DO BRASIL LTDA;
The necessary period provided for by law, regulations, court decisions, etc.;
Determination of the National Data Protection Authority;
Compliance with a legal or regulatory obligation by the Controller;
Perfect execution of the contract;
Needs related to compliance with the legal system, as well as for any legal disputes;
Transfer to a third party, provided that the requirements for data processing provided by law are respected; or
Exclusive use of the controller, access by a third party is prohibited, and provided that the data is anonymised.
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User Rights
According to the Brazilian General Data Protection Law, the User will have the following rights regarding the processing of their personal data:
Right of Confirmation: the User can confirm whether COLI SHIPPING & TRANSPORT DO BRASIL LTDA processes any of his/her personal data;
Right of Access: the User may make a written request to obtain details of how their information is being used, as well as to have a copy of said information;
Right to Correction: the User may correct or remove any data that is incomplete, inaccurate or out of date;
Right of anonymization, blocking or deletion: the User may request the anonymization, blocking or deletion of data that is unnecessary, excessive or treated in disagreement with the purposes for which he/she has given consent, observing, for this purpose, other rules of the legal system;
Right of Exclusion: the User may request the exclusion of some data, except those in which the law authorizes its conservation;
Right of Information: The User may request information from public and private entities with which COLI SHIPPING & TRANSPORT DO BRASIL LTDA carried out the shared use of their data, as well as the consequences if they choose not to consent to the collection and processing of their personal data ;
Right to Refuse Marketing: The User may, at any time, request the cancellation of receiving advertisements and other materials through the link provided in the marketing email sent.
Right of Portability: The User may request that their personal data be transferred to themselves or third parties, except for those that have already been anonymized and deleted by COLI SHIPPING & TRANSPORT DO BRASIL LTDA.
Right to Withdraw Consent: Users may cancel any consent previously granted to COLI SHIPPING & TRANSPORT DO BRASIL LTDA to use their personal data. The User is aware that the cancellation will not affect the use or sharing of data carried out prior to the request for revocation of consent.
The rights provided for in this chapter are not absolute, and the User must, whenever he wants to exercise them, contact COLI SHIPPING & TRANSPORT DO BRASIL LTDA through the channel: This email address is being protected from spambots. You need JavaScript enabled to view it.
COLI SHIPPING & TRANSPORT DO BRASIL LTDA undertakes to respond to such requests as soon as possible and at no cost to the User, limited to a maximum period of 15 (fifteen) days, counting from the receipt of the request, unless it is A longer period is necessary to respond due to the complexity, reasons of fact or law, opportunity in which the User will be communicated.
COLI SHIPPING & TRANSPORT DO BRASIL LTDA will immediately inform the processing agents with which it has shared use of User data about the correction, deletion, anonymization or blocking of data, so that they can repeat the same procedure.
Confirmation of existence or access to the User's personal data provided for in this chapter will be provided, electronically or expressly, in a simplified format or by means of a clear and complete statement, which indicates the origin of the data, the lack of registration, the criteria used and the purpose of the treatment, always observing the commercial and industrial secrets of COLI SHIPPING & TRANSPORT DO BRASIL LTDA.
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Cookies
COLI SHIPPING & TRANSPORT DO BRASIL LTDA and any partners may use cookies and other similar technologies to store and manage User preferences, offer targeted advertising, enable content and collect analytical and usage data, for example. The use of cookies and other tracking technologies is a standard on websites and platforms, through which information about User activities on the platform, websites or other services is collected.
A cookie is a small text file, placed on a computer or other device, used to identify the User, device used and to collect information and can perform the following functions:
Necessary Cookies: These are essential to allow the User to browse a platform and use its resources.
Performance Cookies: they collect information on how the User uses the COLI SHIPPING & TRANSPORT DO BRASIL LTDA platform and serve to improve your navigation and enhance your experience. The information collected includes, for example, internet browsers and operating systems used, the domain name of the previously visited website, the number of visits, the average duration of the visit and the pages viewed.
Functional Cookies: they allow the platform to remember choices the User has made (such as their username or ID, language preference or the area or region where the User is located) and provide enhanced and more personal features.
Advertising Cookies: they track the User's browsing habits and are used to provide targeted advertising. These cookies also limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. They also remember that the User has already visited a website and this information is shared with other organizations, such as advertisers.
COLI SHIPPING & TRANSPORT DO BRASIL LTDA uses necessary and performance cookies.
At any time, the User may disable Cookies through their browser settings, installing plug-ins available on the market, or even making use of other technologies that they deem necessary.
In addition to cookies, COLI SHIPPING & TRANSPORT DO BRASIL LTDA uses other tracking technologies, such as:
Web Server and Platform Records: COLI SHIPPING & TRANSPORT DO BRASIL LTDA servers automatically collect certain information to assist, manage and protect the services offered, as well as to analyze usage and improve the User experience. Information collected includes:
IP address and browser type;
Device information, including the Unique Device Identifier (UDID), MAC address, Identifier for Advertisers (IFA) and similar identifiers assigned by us or third parties;
The device's operating system and other technical data;
The city, state and country from where you are accessing the BRASIL RISK platform, including for fraud prevention;
Typed information or texts;
Links and buttons clicked;
Connections via Social Networks: Some of COLI SHIPPING & TRANSPORT DO BRASIL LTDA's services may include social network features, such as Facebook “Like” buttons and widgets; “Share” button and interactive mini-programs.
COLI SHIPPING & TRANSPORT DO BRASIL LTDA may allow the User to choose to use the logins of their own social networks to access some of the services offered, in which case COLI SHIPPING & TRANSPORT DO BRASIL LTDA may receive and store authentication information for these services .
- Contact Information
Questions, comments, suggestions and/or complaints regarding this Privacy Policy, as well as any need for information, alteration or deletion of personal data, may be made by the User directly to COLI SHIPPING & TRANSPORT DO BRASIL LTDA, by email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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Changes
COLI SHIPPING & TRANSPORT DO BRASIL LTDA seeks constant updates and improvements, so this Privacy Policy may be updated at any time, always aiming at better provision and protection for users.
In the event of changes that affect the purpose and duration of the processing of the User's personal data, the User will be informed through the e-mail registered in our services or through the platform itself 30 (thirty) days in advance. If there is disagreement with the changes, the User may revoke the consent provided, being unable to use the services of COLI SHIPPING & TRANSPORT DO BRASIL LTDA.
If COLI SHIPPING & TRANSPORT DO BRASIL LTDA changes its policy in the future with a view to sharing data with third parties, it will forward a communication 30 (thirty) days in advance to the user via the registered e-mail, and the user may disagree of sharing, at which time it will continue to use the services of COLI SHIPPING & TRANSPORT DO BRASIL LTDA.
The User is advised to periodically read this policy to keep up to date with its content.
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Legislation and Jurisdiction
This Policy will be governed, interpreted and enforced in accordance with the laws of the Federative Republic of Brazil, regardless of the conflicts of these laws with laws of other states or countries, being competent the Forum of São Paulo, to resolve any doubt arising from this instrument, with waiver of any other, however privileged it may be.
All rights reserved.
